Frequently Asked Questions and COVID-19 Policy
Arrowhead Orchard COVID-19 Policy
We are committed to keeping you healthy and safe, but we cannot guarantee you will not be exposed to a communicable disease like COVID-19 during your visit with us, as there is an inherent risk of exposure in any public facility. We rely on you to do your part to protect yourself and your family too. We ask that you:
1) Stay home if someone in your family/group is sick, has a vulnerable immune system, or is considered at-risk as identified by the CDC – including those who are over the age of 65 or those who have severe underlying medical conditions.
2) Stay at home if you have the following symptoms: a fever of 100.4 degrees or higher; respiratory symptoms, such as dry cough or shortness of breath; sore throat; headache; body ache; chills; loss of taste or smell.
3) Wash and/or sanitize your hands frequently throughout your visit. Wear a mask when Stark County is at Level 3, CODE RED status.
4) Follow current social distancing guidelines by Ohio Health Department.
5) Minors, age 3-13, must have direct parental supervision at all times.
Frequently Asked Questions
1. What are your guidelines for COVID-19?
2021 guidelines in Applehouse Farm Market:
When there are significant numbers of people wanting to be in the market to shop, we will have a host regulating the numbers. Plexiglas has been installed at the point of sale counters. Employees are not required to wear a face mask or face shield in the market area. Masks will be warn at employee discretion. Point of sale counters are being wiped down frequently with an approved sanitizer. Customers can always wear a face mask while shopping at their discretion and remember current social distancing practices. We anticipate crowds to grow more as we enter September & October fall season.
2021 guidelines for the Fall Activities:
Our 100 acre farm and orchard has plenty of space for our guests to enjoy the fresh air and outdoors. We are doing all we can to make you feel welcome and safe. First, we have increased days & hours of operation for the fall activities to include both Fridays & Mondays. This will allow for senior citizens, families & groups to come to the orchard to enjoy all of the activities away from the busy weekend days. Upon entering the fall activity area, there will be signage reminding people of current safety guidelines; to stay home if feeling sick, the current social distancing guidelines and mask usage in confined areas. Picnic tables, counters, wagons and carts will be sprayed and/or wiped down frequently with an approved, body friendly sanitizer. Portable hand wash stations will be in or near the vendor areas, play areas, u-pick orchards, pumpkin patches, sunflower fields and port-a-jon facilities. We have invited licensed food trucks to provide a safer environment for food handling. Our outdoor employees are not required to wear a face mask or face shield. They will do so at their personal discretion. We have increased the number of hay wagons to assist in current social distancing guidelines. We thank you for your business. Without you we would not exist.
2. Are dogs allowed on the farm, orchards or in the Applehouse Farm Market?
SERVICE DOGS ONLY will be permitted inside and outside of the market, in the orchards or the fields and patches. Pets and emotional support animals will NOT be permitted. Arrowhead Orchard and many of our customers love our fur friends. So, we feel this policy is necessary to keep our pets and customers safe.
3. How much per pound is it for U-pick apples? How does the pricing work?
We sell 10lb or 20lb u-pick bags that you can fill to the top. Price range from $10-$30. Most varieties are priced at $0.75 to $1.00 per pound. Specialty apples, such as Honeycrisp, are priced at $1.50 per pound.
4. Are customers, guests or employees allowed to smoke while visiting Arrowhead Orchard?
No smoking will be allowed while visiting the orchard/farm. Hay or straw bales, corn and grass mazes, sunflower fields, parking areas and buildings have all caught on fire around the world from visitors or employees that did not follow this requirement. We are in the outdoors but not in a protected area such as your personal backyard. Hay, straw, dry grasses, corn stalks are all highly flammable substances. Please keep all of us safe.
By entering the property, you fully acknowledge that there is a risk of exposure to COVID-19, a disease that can lead to severe illness and death, along with other common communicable diseases. Further, you fully accept such risks and agree to hold harmless Arrowhead Orchard LLC along with its owners & staff should any issue result in injury, illness or death.
Under Ohio law, there is no liability for an injury to or death of a participant in an agritourism activity conducted at this agritourism location if that injury or death results from the inherent risks of that agritourism activity. Inherent risks of agritourism activities include, but are not limited to, the risk of injury inherent to land, equipment, and animals as well as the potential for you as a participant to act in a negligent manner that may contribute to your injury or death. You are assuming the risk of participating in this agritourism activity. ORC Ann. 901.80